INTERNATIONAL CUSTOMERS

Our online service and pricing policy is designed to make your buying experience as simple and convenient as possible. However, if you are purchasing for international shipment (to be delivered outside Australia) please be aware of the following:

CUSTOMS, DUTIES AND TAXES
Orders shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees").  You may be subject to import duties and taxes levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
 
PRICING
Our prices are updated regularly and sent via Australia Post

PRIVACY
Your privacy is important to us so we do not share information about your order unless necessary. If you are shipping our products to destinations outside Australia please be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws. Customs authorities require us to state the value of the item directly on the package.

LIMITATIONS
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Australian Age of Dinosaurs, the recipient is the importer of record and must comply with all laws and regulations of the destination country.