Terms & Conditions

Australian Age of Dinosaurs encourages the use and investigation of all resources on this website. Use of text, images and other content on this website are subject to the following terms and conditions:

CONTENT IS PROTECTED BY INTELLECTUAL PROPERTY LAWS
Text, image files, audio, video clips and other content on this website is the property of Australian Age of Dinosaurs and may be protected by copyright and other restrictions as well. Copyrights and other proprietary rights in the content on this website may also be owned by individuals and entities other than, and in addition to, Australian Age of Dinosaurs. Australian Age of Dinosaurs expressly prohibits the copying of any protected materials on this website, except for the purposes of fair use as defined by copyright law, and as described below.

FAIR USE IS PERMITTED 
Fair use includes the use of copyrighted materials for non-commercial educational purposes such as teaching, scholarship, research, criticism, commentary, news reporting and other content. Unless otherwise noted, users who wish to download or print text and image files from this website for such uses may do so without Australian Age of Dinosaurs’ express permission, provided they comply with the following conditions: 

  • The content may only be used for personal, educational or noncommercial purposes
  • The author and source of the content must be cited as is normally done for printed work
  • The citation must include all copyright information and the URL
  • No content may be altered or modified
  • All other terms or restrictions which may apply to the individual file, image or text must be respected

By downloading, printing, or otherwise using text and image files from the Australian Age of Dinosaurs website, users agree and warrant that they will limit the use of those files to fair use, will comply with all other terms and conditions of this license and will not violate the rights of Australian Age of Dinosaurs or any other person or entity.

Australian Age of Dinosaurs does not warrant that use of the text, images and content displayed on the website will not infringe the rights of third parties not owned by or affiliated with Australian Age of Dinosaurs.

COMMERCIAL USE IS RESTRICTED 
Unauthorised commercial publication or exploitation of text, images or content of this website is specifically prohibited. Anyone wishing to use any material for commercial use, publication, or any purpose other than fair use must request and receive prior written permission from Australian Age of Dinosaurs. Permission for such use is granted on a case-by-case basis at the sole discretion of Australian Age of Dinosaurs in accordance with Product Development and Licensing. A usage fee may be assessed depending on the type and nature of the proposed use. 

TRADEMARKS 
Many of the trademarks, service marks, and logos (collectively, the “Trademarks”) displayed on this website, including the Australian Age of Dinosaurs logo and sauropod image, are trademarks of Australian Age of Dinosaurs. The trademarks of third parties may also be displayed on this website. Nothing contained in this website should be construed as granting, by implication or otherwise, any license or right to use any Trademarks displayed on this website without the express written permission of Australian Age of Dinosaurs or any third party that may own the Trademarks displayed on this site. Any unauthorized use of the Trademarks or any other images or content on this website, except as authorized in these Terms and Conditions, is strictly prohibited. 

COMPLAINTS
Please direct any complaints or objections you may have to info@aaod.com.au

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MUSEUM SHOP | Top 

Australian Age of Dinosaurs and its affiliates provide their services to you subject to the following conditions. If you visit or shop at Australian Age of Dinosaurs you accept these conditions. Please read them carefully. In addition, when you use any current or future Australian Age of Dinosaurs service or visit or purchase from any business affiliated with Australian Age of Dinosaurs, whether or not included in the Australian Age of Dinosaurs Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

ELECTRONIC COMMUNICATIONS
When you visit Australian Age of Dinosaurs or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Australian Age of Dinosaurs does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Australian Age of Dinosaurs only with involvement of a parent or guardian. Australian Age of Dinosaurs and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

RISK OF LOSS
All items purchased from Australian Age of Dinosaurs are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS
Australian Age of Dinosaurs and its affiliates attempt to be as accurate as possible. However, Australian Age of Dinosaurs does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Australian Age of Dinosaurs itself is not as described, your sole remedy is to return it in unused condition.

APPLICABLE LAW
By visiting Australian Age of Dinosaurs, you agree that the laws of Australia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Australian Age of Dinosaurs or its affiliates.

DISPUTES
Any dispute relating in any way to your visit to Australian Age of Dinosaurs or to products you purchase through Australian Age of Dinosaurs shall be submitted to confidential arbitration in Australia, except that, to the extent you have in any manner violated or threatened to violate Australian Age of Dinosaurs' intellectual property rights, Australian Age of Dinosaurs may seek injunctive or other appropriate relief in any court in Australian Age of Dinosaurs, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of an independent arbitrator. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, posted on this site. These policies also govern your visit to Australian Age of Dinosaurs. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

GIFT CARD TERMS AND LIMITS

Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees and are only redeemable online. Purchased gift cards can be used to purchase any products advertised as available on the online Museum Shop. If a product becomes unavailable the amount spent will be transfered back to your gift card. 

In accordance with the Australian Competition and Consumer Commission (ACCC) each Australian Age of Dinosaurs Museum Shop gift cards are valid for three years. 

1. Gift Card Terms. Gift cards sold through the Australian Age of Dinosaurs Museum Shop are:

(i) not reloadable;

(ii) not redeemable for cash;

(iii) to be saved and printed when emailed to you as this is your record of the cards three-year card expiration date; and

(iv) single-use and closed-loop (ie the Gift Card may only be used via the Museum's online shop for purchase of goods and services from the Museum and no other merchant or company).

2. Limits. The Australian Age of Dinosaurs Museum Shop gift card must not exceed a denomination greater than $9,999 AUD. 

In accordance with the ACCC
If the Museum changes owners, the new owner must honour existing gift cards and vouchers if the Museum was:
  • sold as a ‘going concern’. That is, the assets and liabilities of the business were sold by the previous owner to the new owner
  • owned by a company rather than an individual, and the new owner purchased the shares in the company.
Insolvency If the company operating the Museum becomes insolvent, you become an ‘unsecured creditor’ of the company.
 
For more information relating to these terms and conditions refer to the ACCC website and the Gift Card service terms on Shopify (the Museum Shop platform provider). 
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TICKETS AND EXPERIENCES | Top 

TERMS AND CONDITIONS: TICKETS
• These terms and conditions apply to all tickets purchased from the Australian Age of Dinosaurs Museum (the Museum)
whether in person, by telephone or online.
• This ticket is not refundable, not transferable and cannot be used with other discounts/ promotions.
• All prices quoted are in Australian dollars and with Goods and Services Tax (GST) applied when applicable.
• To ensure you have plenty of time to check in to your tour, you are required to arrive 15 minutes before the start of your
first tour.
• Please be aware that all fees are subject to change.
• You must present your valid ticket(s) at the Museum Reception Centre for check in.
• Tickets may only be used once unless specified for multiple entry.
• Dated tickets are only valid on the nominated date.
• If you have purchased a family or other group ticket please ensure your group is assembled to enable entry as a group.
• If you have purchased a concession ticket please present appropriate government issued identification on entry to the
Museum. Valid identification cards, include:
- Seniors card-holders (all states)
- International seniors aged over 60 years
- International student card-holders
- Australian student card-holders
- Australian veterans' affairs gold card-holder
• If ticketholders arrive late, they will be admitted only at the Museum’s discretion.
• Tickets may not, without the prior written consent of the Museum, to be resold or offered for resale at a premium (including
via online auction sites) or used for advertising, promotion or other commercial purposes (including competition and trade
promotions) or to enhance the demand for other goods or services, either by the original purchaser or subsequent bearer. If a
ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may
be refused admission.

• Payment terms (wholesale and group companies only)
Tax invoice (you must fill out a credit application for this option) and payment is required 30 days from the tax invoice being issued.
Wholesale and group companies without a credit account with the Museum must pay the full amount of their tour at least 14 days before travel.

Final tour PAX will be confirmed one week before your arrival and for catering purposes, final numbers and any dietary requirements must be confirmed two weeks prior to arrival.

• Payment options
Direct deposit. AAOD banking details: BSB 084-990, Account 82 742 8574 Please ensure you use the booking number as your reference number.
Phone. Call 07 4657 0712 to pay over the phone. Please have your booking information and credit card ready.


TERMS AND CONDITIONS: Dig-A-Dino and Prep-A-Dino experiences
• MEDICAL AND EMERGENCY INFORMATION 
- Doctor’s Certificate: If you have an existing medical condition that, if aggravated by manual work may be life threatening
such as heart or lung problems, serious back problems etc, you must submit a doctor’s certificate that states you are fit for
work.
- Allergies. It is important that the staff know of any allergies and the treatment thereof in case of an incident.
- Asthma: As fire is used to heat the accommodation water supply causing local smoke which can be an issue for
asthmatics. Even if you are only slightly asthmatic, it needs to be noted so that the smoke issue can be monitored. The dry
dusty conditions of the outback can also bring on an asthma attack so please carry your medication at all times.
- Special Dietary needs: If you have any specific dietary requirements, please let us know and we will do our best to cater
for them.
- Emergency Contact: The emergency contact is the person we will call should you have an accident or need medical
assistance. The contact number/numbers should be the most likely ones for your contact person to answer at any time.
• IMPORTANT INFORMATION 
- Volunteer and Public Liability Insurance: From departure from Winton on day one of the dig to when you arrive back in
Winton on day seven, you will be covered by the Museum Volunteer Insurance Policy. Please note: Participants over 80 years
of age are not covered by this policy. We recommend you have your own private insurance before applying.
- Intellectual Property: Photographic, video, audio and digital recordings of participants may be used to publicise Museum
programs and other media representatives may be present at times. If you have concerns regarding this, or wish to be
excluded from all imagery, please advise us.
- Participants are permitted to take photos and / or recordings of their experience, however these are for personal use
only; no imagery taken at the dig is to be published or shown publicly without the consent of
Museum Management.
• ACKNOWLDGEMENTS 
As an Australian Age of Dinosaurs dig participant, you will be asked to undertake different tasks and activities during the
course of the dig, some of which will have specific safety regulations attached. Noncompliance with Dig-A-Dino related work
health and safety requirements, whether intentionally or otherwise, may be investigated by the WHS Officer which may lead to
a warning or being evicted from the site. If you are concerned and/or have any reservations about the safety aspect of tasks
you are asked to carry out, please bring this to the attention of a Museum staff member or the dig supervisor. It is our intention
to ensure that your work environment is safe.
• AGE RESTRICTIONS 
To take part in the Dig-A-Dino experience, a participant must be 18 years old or over.
• DEPOSIT
When your application has been approved, a deposit of $500 is required upon registration to secure your position. This deposit
is non-refundable. A final payment invoice will be sent out 30 days prior to the week 1 dig date on which to pay the remaining
amount. If the participant is unable to attend the dig after the deposit is paid, the deposit is retained by AAOD but remains valid
for use by the digger for the next two years following the original scheduled dig. Note: An unused deposit is only carried
through if the Museum is notified of the cancellation three weeks before the first scheduled dig. Australian Age of Dinosaurs
reserves the right to refuse an application. Where an applicant is refused a position, all money's paid will be refunded.


CANCELLATION FEES 
30 days’ notice - no charges apply
14 days’ notice - 50% of full tour cost per person
7 days’ notice - 100% of tour cost per person
Sometimes things just go wrong. While cancellation fees do apply every booking is assessed case-by-case.

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FREQUENTLY ASKED QUESTIONS AND ANSWERS | Top 

Can I put images, text or other content from this website on a closed and restricted database at my school or museum?
Yes, if there is no charge for the user and if electronic distribution is limited to educational use for a specific purpose or limited duration. The images must remain unaltered. All of the accompanying caption information must be included without alteration, and the citation should include the URL.

Can I put images, text or or content from this website on my personal website? 
Yes, so long as the site displays no advertisements and no sponsors, does not charge a fee for services, and does not offer any product or service for sale. The images must remain unaltered, and all of the accompanying caption information must be included without alteration, and the citation should include the URL.

Can I put images, text or content from this website on another general access website or CD ROM?
No, unless permission has been obtained in advance from Australian Age of Dinosaurs.

Can I print selected images or text excerpts from this website for a school assignment?
Yes, if it is a personal or academic work, and not for publication in any medium. The images must remain unaltered, and all of the accompanying caption information must be included without alteration. This type of use is encouraged; all other forms of publication are expressly prohibited.

How do I obtain permission for other forms of publication?  
Anyone wishing to use the text, images or content from this website for purposes other than as authorized here must obtain prior written approval. Permission for such use is granted on a case-by-case basis at the sole discretion of Australian Age of Dinosaurs in accordance with Product Development and Licensing. A usage fee may be assessed depending on the type and nature of the proposed use. For permission to reproduce or use the materials on this website for other than educational, non-profit and fair use purposes, please contact us.

Because the laws regarding intellectual property are complex and still evolving you may want to seek expert advice before reproducing material. For further information about copyright you may wish to contact the Australian Copyright Council.